Client Case Study: Lyndon from Broadbeach Waters (4218)
Introduction: Lyndon, a resident of Broadbeach Waters (4218), recently found himself in a plumbing predicament. He noticed that his sewer drainage was blocked and needed immediate attention. Unsure of who to call, he turned to the internet for help.
Finding Us: After some research, Lyndon came across our website through an ad placed by one of our existing clients – Non VIP. Impressed by their recommendation and our services offered, he decided to give us a call.
The Assigned Technician: Upon receiving the call, we quickly dispatched Tiarne – one of our top service technicians with years of experience in handling similar cases. We knew she would be the perfect fit for this job due to her expertise and knowledge in dealing with blockages.
The Job Description & Solution: Tiarne arrived at Lyndon’s property and immediately got to work. She assessed the situation and determined that a high pressure jet blast would be necessary to restore flow to the system. Our team carried out this service for just $149 – providing an affordable solution for Lyndon’s problem.
We didn’t stop there though; we wanted to ensure that there were no underlying issues causing the blockage. So, we followed up with a CCTV camera inspection which revealed something unexpected – two 100mm PVC fittings starting to pull out of their socket.
Tiarne showed Lyndon footage from the inspection and advised him on what steps should be taken next. We recommended revisiting in a month’s time for another CCTV drain inspection as well as fixing those fittings before they caused any further problems.
Note: Left site clean and tidy
Contact Us: If you find yourself in a similar situation to Lyndon, don’t hesitate to give us a call. Reactive Plumbing & Electrical is here to provide top-notch services for all your plumbing needs. You can reach us at 1300 725 385 or visit our website here.
