Client Case Study: Barbara from Holland Park
Barbara, a resident of Holland Park (4121), recently noticed that her fridge was leaking. Concerned about the potential damage to her home and appliances, she decided to seek professional help. After doing some research, she came across Reactive Plumbing & Electrical through their Brisbane Magnet ad.
The Assigned Technician: Jesikka
Jesikka, one of our top service technicians with years of experience in plumbing and electrical work, was assigned to the job. Her attention to detail and problem-solving skills made her the perfect fit for this particular task.
The Job Description & Solution
Upon arrival at Barbara’s home, Jesikka conducted a thorough investigation into the leak at the fridge. She found that it was coming from internal components and determined that the pressure was too high for the house’s water supply. To prevent any further damage or issues, Jesikka suggested installing a new pipe when Barbara gets a new fridge and installing a Pressure Reduction Valve (PRV) for now.
To address the issue immediately, Jesikka performed the following scope of works:
- Supplying and installing a new mini stop valve to isolate water supply for fridge
- Digging up water meter
- Supplying and installing a new Pressure Reduction Valve
- Conducting operational testing
- Backfilling hole
- Cleaning up after completing job
Jesikka also left Barbara with a quote for connecting her supplied fridge in case she decides to do so in the future. The total cost for the job was $918.
Contact Reactive Plumbing & Electrical
If you are facing any plumbing or electrical issues, do not hesitate to contact us at Reactive Plumbing & Electrical. Our team of experts is dedicated to providing top-notch services and ensuring customer satisfaction. You can reach us at 1300 725 385 or visit our website here for more information.
