Client Case Study: Rory from Robina
Rory, a resident of the beautiful suburb of Robina (4226), recently found himself in a bit of a predicament. His hot water system had sprung a leak and was causing quite the mess on his property. In need of urgent assistance, he turned to Reactive Plumbing & Electrical for help.
How They Found Us
Rory came across our company through our Gold Coast Magnet ad. He was impressed by our reputation as one of the top plumbing and electrical service providers in the area and decided to give us a call.
The Assigned Technician
Zavier, one of our highly skilled technicians, was assigned to handle Rory’s job. With years of experience under his belt and extensive knowledge in hot water systems, Zavier was the perfect fit for this particular task.
The Job Description & Solution
Zavier arrived at Rory’s property promptly and began investigating the leaking hot water system. Upon further inspection, it was discovered that the system was 20 years old and needed immediate replacement due to its deteriorating condition.
Reactive suggested a comprehensive solution which included:
- A detailed scope of works
- Removal of old system with proper drainage
- Supplying and installing new 160 L ream stainless steel hot water system with all necessary valves and pipework included
- Including drainage points and subsoil drain for TPR (temperature pressure relief) valve and CWE (cold-water expansion)
- Thoroughly checking all work for any leaks or issues
- Leaving electrical connection exposed for easy hook up by an electrician
This solution not only addressed the immediate issue but also ensured that Rory’s hot water system would be reliable and efficient for years to come. Additionally, Reactive provided a 10-year product warranty and lifetime workmanship guarantee for added peace of mind.
How To Contact Us
If you find yourself in a similar situation as Rory, don’t hesitate to give us a call at Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch plumbing and electrical services on the Gold Coast.
You can reach us at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or by calling 1300 725 385.
Don’t let plumbing or electrical issues disrupt your daily routine – trust Reactive to get the job done right!
