Case Study: Jerry’s Drainage Disaster in Mount Nathan
Jerry, a resident of Mount Nathan (4211), was facing a major plumbing issue. His drains were clogged and he had no idea what to do. After searching for solutions online, he stumbled upon Reactive Plumbing & Electrical through our VIP Member ad.
Assigned Technician: Blake
We quickly dispatched our top technician, Blake, to Jerry’s home. With years of experience and expertise under his belt, we knew that Blake was the perfect person for this job.
The Job Description & Solution
Upon arrival at Jerry’s home, Blake conducted a thorough CCTV drain inspection of the drainage systems. During the inspection on the sewer system, he noticed a section of pipework back falling before the septic tank connection.
This could have potentially caused serious damage if left untreated. So without wasting any time, we notified Jerry and provided him with a quote to repair the issue.
The Scope of Work:
- Arrive onsite with correct equipment
- Hand excavate in marked location to expose 100mm PVC sewer pipe
- Repair backfilling section of pipework
- Test all connections for leaks
- Backfill pipework with drainage gravel and compact
- Use remaining soil to finish backfill
- Clean site li >
Jerry was impressed by our efficient and professional approach towards solving his problem. He gave us the go-ahead to proceed with the repairs immediately.

