Client Case Study: Peter from Bulimba (4171)
Peter, a resident of Bulimba (4171), recently found himself in a plumbing emergency. He noticed that his sewer line was blocked and needed immediate attention. After searching for reliable plumbers in the area, he came across Reactive Plumbing & Electrical through their ad.
Assigned Service Technician: Johnny
Upon receiving Peter’s call, Reactive Plumbing & Electrical assigned their top technician, Johnny, to handle the job. With years of experience and expertise in handling various plumbing issues, Johnny was the perfect fit for this particular task.
Job Description & Solution
Johnny arrived at Peter’s property and immediately got to work inspecting the blocked sewer line. Using state-of-the-art equipment such as Hydrojetter, he successfully cleared the blockage and restored flow to the existing sewer line.
However, during his inspection with a CCTV drain camera, Johnny discovered multiple sections of broken ceramic pipework with tree root ingress as well as fractures throughout and separations. The most concerning area was the section leading to the Council connection where there were significant damages.
In light of this discovery, Reactive Plumbing & Electrical promptly notified Council about their responsibility in fixing these issues. They are scheduled to attend and assess their part in resolving this matter.
Contact Us
If you find yourself facing any plumbing emergencies like Peter did or need any other electrical services on Gold Coast or surrounding areas,
don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experts, led by Johnny, is always ready to provide top-notch services and solutions. You can also reach us at 1300 725 385.
