Client Case Study: Heather from Burleigh Waters (4220)

Hello, my name is Heather and I live in the beautiful suburb of Burleigh Waters. Recently, I encountered a plumbing issue that left me feeling frustrated and unsure of what to do. After searching online for a reliable plumber, I came across Reactive Plumbing & Electrical through their Online Booking ad.

Assigned Technician: Fin

I was relieved when Fin arrived at my doorstep as he had been highly recommended by a friend who had previously used Reactive Plumbing & Electrical’s services. His friendly demeanor and professionalism immediately put me at ease.

The Job Description & Solution

Upon inspection, we discovered that there was a blockage in my toilet which caused an overflow in the vent located outside. Despite attempting to plunge the toilet, the blockage persisted. Fin then suggested using high-pressure water jetting to clear the blockage effectively.

We also carried out an extensive CCTV drain inspection of my sewer system to identify any underlying issues causing the blockage. Upon returning to site with better access after removing the toilet suite, we found sections of backfill and dislodgement along majority of the sewer system.

Fin efficiently resolved all these issues and ensured that everything was functioning properly before leaving. He even provided some helpful tips on how to prevent future plumbing problems.

Contact Us

If you ever encounter any plumbing or electrical issues like I did, don’t hesitate to contact Reactive Plumbing & Electrical – your go-to experts on the Gold Coast! You can reach us at 1300 725 385 or visit our website reactiveplumbingandelectrical.com.au for more information.

Thank you Reactive Plumbing & Electrical and Fin for your top-notch service!