Case Study: Tarragindi Resident Doug’s Drainage Dilemma
Introduction: Meet Doug, a resident of the beautiful suburb of Tarragindi (4121). He recently noticed some issues with his drainage system and knew he needed professional help. After searching online for reliable plumbing services, he came across our ad and decided to give us a call.
Assigned Technician: Our experienced technician Stuart was assigned to the job due to his expertise in handling complex drainage problems. With years of experience under his belt, Stuart was well-equipped to tackle this challenging task.
The Job Description & Solution: Upon arrival at Doug’s property, Stuart carried out a thorough inspection and found that there was a damaged section of underground drainage pipe causing the issue. To access it without disturbing surrounding surfaces, we carried out a full excavation by hand.
After safely locating the pipe, we installed two new inspection openings for future maintenance and cleaning purposes. We then proceeded to cut into the damaged pipe and prepare it for relining. Any exposed or disturbed fittings were either reconnected or replaced to ensure proper connection before proceeding.
Before installing the structural liner using inversion method, we completed a full drain clean using high-pressure water jetting followed by CCTV camera inspection to confirm the internal condition of the pipe. The surface of the pipe was also prepared thoroughly before installation.
Once cured in place, forming a seamless and watertight lining within the original line, we conducted another CCTV inspection to ensure proper installation without any defects. As part of our service guarantee, video footage will be sent on completion.
To reduce future ground movement risks, we backfilled the trench with suitable compacted material and reinstated surfaces where possible. Our team left Doug’s property clean and tidy upon completion.
Contact Us:
If you’re facing any plumbing or electrical issues, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch services and ensure customer satisfaction.
Business Name: Reactive Plumbing & Electrical
Website: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast
Phone Number: 1300 725 385
All discounts have been applied. All work has been carried out in compliance with Australian Plumbing Standards and relevant codes. Our workmanship comes with a 7-year warranty, while relined pipe sections are covered by a 25-year warranty. We also offer a complimentary CCTV inspection within 12 months to check the reline performance.
In conclusion, Doug was extremely satisfied with our efficient and effective solution for his drainage problem. He highly recommends our services to anyone in need of reliable plumbing assistance.
