Client Case Study: TJ from Oxenford (4210)
TJ, a homeowner in the suburb of Oxenford (4210), recently found himself in need of plumbing services. After searching online, he came across Reactive Plumbing & Electrical through their SEO Brisbane ad.
Assigned Technician: Jayden
Jayden was assigned to TJ’s job due to his expertise and experience with similar plumbing issues. As a highly skilled technician, Jayden is known for his attention to detail and ability to find efficient solutions for clients.
The Job Description & Solution
TJ’s main concern was a faulty shower mixer cartridge that needed replacement. Upon inspection, Jayden discovered that the existing cartridge had worn out due to regular use over time. He promptly installed a new mixer cartridge with a 3-year warranty, ensuring long-term functionality for TJ’s shower.
In addition to this, Jayden also noticed that TJ did not have an outdoor garden hose tap. As part of Reactive Plumbing & Electrical’s commitment to customer satisfaction, they offer one free reactive garden hose tap installation per service call. This added value service delighted TJ as he could now easily water his plants without having to drag a hose through the house.
To further improve the functionality and aesthetics of TJ’s home, Jayden also refurbished two old taps in the kitchen and bathroom at no extra cost. This included replacing washers and O-rings for better water flow and preventing leaks.
Lastly, as requested by TJ during booking confirmation, Jayden installed a pop-up plug and waste supplied by the client in their bathroom sink. With all tasks completed efficiently and effectively within one visit, TJ was extremely satisfied with Reactive Plumbing & Electrical’s services.
Contact Reactive Plumbing & Electrical
If you are in need of top-quality plumbing and electrical services, don’t hesitate to contact Reactive Plumbing & Electrical. With a team of skilled technicians like Jayden, we guarantee efficient solutions and excellent customer service. Visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or call us at 1300 725 385 for all your plumbing needs.
