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Client Case Study: Sandra from Biggera Waters
Sandra, a resident of Biggera Waters (4216), was facing a major plumbing issue in her home. She had noticed that the drains in her bathroom were blocked and causing inconvenience for her family. After trying various DIY methods to unclog the drains, she decided to seek professional help.
After searching online and asking for recommendations from friends, Sandra came across Reactive Plumbing & Electrical through their Gold Coast Magnet ad. Impressed by their services and positive reviews, she immediately gave them a call.
Assigned Technician: Fin
Upon receiving Sandra’s call, our team at Reactive Plumbing & Electrical quickly assessed the situation and assigned Fin as the technician for this job. With years of experience under his belt and extensive knowledge about plumbing issues, we knew he would be able to provide an effective solution for Sandra’s problem.
Job Description & Solution:
Fin arrived at Sandra’s residence on time and began inspecting the blocked drains. He found that multiple bathroom fixtures were affected due to clogged pipes. To address this issue, he carried out our $149 blocked drain special which included plunging all affected fixtures.
The plunges helped improve the flow but Fin believed that an acid treatment would further enhance it. Therefore, while on-site he also performed an acid treatment which effectively cleared any remaining blockages in the pipes.
In addition to fixing the main issue with blocked drains, Fin also noticed that two basin plugs needed replacement as they were contributing to slow drainage. He promptly removed and replaced them with new ones while ensuring there were no leaks present after installation.
To ensure complete customer satisfaction, Fin thoroughly cleaned up the site after completing the job, leaving Sandra’s bathroom in a better condition than before.
Contact Reactive Plumbing & Electrical:
If you are facing any plumbing issues like Sandra, do not hesitate to contact us at Reactive Plumbing & Electrical. Our team of experienced technicians, like Fin, will provide top-notch services and effective solutions for all your plumbing needs.
Visit our website here or give us a call at 1300 725 385 to schedule an appointment today!