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Client Case Study: Edgar James from Upper Mount Gravatt (4122)
Edgar James, a resident of Upper Mount Gravatt (4122), recently found himself in need of plumbing services when he noticed his taps were leaking. After searching for a reliable and trustworthy plumber, he came across Reactive Plumbing & Electrical through their Brisbane Magnet ad.
Assigned Technician: Michael
Upon receiving the call from Edgar, our team at Reactive Plumbing & Electrical quickly assigned technician Michael to the job. With years of experience and expertise in handling various plumbing issues, we knew Michael was the perfect fit for this particular job.
The Job Description & Solution
Michael attended Edgar’s residence to carry out an investigation on the leaking taps. Upon thorough inspection, it was discovered that water was leaking from the cold water tap washer. Further examination revealed that the tap set was over 50 years old and had been made from scratch by a previous plumber.
In discussion with Edgar, it was decided that replacing the entire tap set would be the best solution. Our team provided onsite price options and after careful consideration, Edgar accepted our proposed works which included:
- – Isolating water to dwelling
- – Cutting out and removing existing tap-set plus breach
- – Cleaning existing copper pipes
- – Supplying and installing new 200mm centre copper breach with lever wall top assembly’s and new telescopic spout
- – Supplying and installing two new additional tees with washing machine taps
- – Testing and commissioning all works while securing pipework neatly
Please note that as discussed onsite with owner due to pressure being over the manufacturer’s warranty, only labor can be warranted.
Contact Reactive Plumbing & Electrical
If you are in need of reliable and efficient plumbing services like Edgar, do not hesitate to contact Reactive Plumbing & Electrical. Our team is dedicated to providing top-notch solutions for all your plumbing needs. You can reach us at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/ for more information.