Client Case Study: Lyn from Oxenford (4210)
Lyn, a homeowner in the suburb of Oxenford (4210), recently found herself facing a major plumbing issue. She noticed that her storm water system was not draining properly and called Reactive Plumbing & Electrical for help.
Finding Us Through Gold Coast Magnet
Lyn had seen our ad in the local Gold Coast Magnet and decided to give us a call. She was impressed by our professional website and positive customer reviews, which gave her confidence in choosing us as her plumbing service provider.
Assigned Technician: Jesikka
Jesikka, one of our top service technicians, was assigned to Lyn’s job due to her expertise in handling storm water blockages. With years of experience under her belt, Jesikka is known for providing efficient solutions to even the most complex plumbing issues.
The Job Description & Solution
Jesikka arrived at Lyn’s property and conducted an investigation on the storm water blockage. Upon further inspection, she discovered that tree roots were growing into the bottom of the downpipe through a break in the existing pipework. This was causing major drainage issues for Lyn.
Jesikka provided an onsite price quote to Lyn and explained what needed to be done to fix the problem. After receiving approval from Lyn, Jesikka proceeded with the following scope of works:
- Excavate and expose area of downpipe where PVC connection is located
- Cut out and remove perished section restoring flow to downpipe
- Supply and install new PVC pipework with appropriate fittings and inspection opening
- Test and commission to ensure no leaks
- Backfill trench
- CCTV existing storm water system to ensure no further issues
- Provide a quote for any additional work if needed
- Include jet-blast service if necessary
Contact Reactive Plumbing & Electrical Today!
If you are facing any plumbing or electrical issues, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experts, led by Jesikka, is dedicated to providing top-notch services with the highest level of professionalism.
You can reach us at our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385. We look forward to helping you with all your plumbing and electrical needs!
