Client Case Study: Jason from Highland Park (4211)
Introduction: Jason, a resident of Highland Park (4211), recently contacted Reactive Plumbing & Electrical for assistance with water damage in his ensuite bathroom. He found us through our Gold Coast Magnet ad and was impressed by our reputation for quality service.
Assigned Technician: Our experienced technician Matt was assigned to the job due to his expertise in detecting and solving plumbing issues. With years of experience under his belt, Matt is known for providing efficient and effective solutions to all types of plumbing problems.
The Job Description & Solution: Upon arrival at Jason’s home, Matt conducted thermal imaging to assess the extent of the water damage. Surprisingly, no moisture was present at the time of inspection. To further investigate, he performed a pressure test on the shower which passed without any indication of a concealed leak.
However, during flood testing, it failed and a small amount of dye was drawn into the grouting. After thorough examination, it was determined that this minimal amount could not have caused the water damage. The grouting itself was found to be in average condition.
To rule out any other potential causes, splash testing and flow/operational testing were also conducted on all fixtures including basin and toilet – all showing no signs of concern.
After careful consideration and analysis, Matt recommended resealing the shower by accredited professionals as a solution to prevent future water damage in Jason’s ensuite bathroom.
Contact Us:
- Reactive Plumbing & Electrical
- Phone: 1300 725 385
If you are facing any plumbing issues, don’t hesitate to contact us for top-notch service and solutions. Our team of experts is always ready to assist you with all your plumbing needs.
