Client Case Study: Hilary from Parkwood (4214)
Hilary, a resident of Parkwood (4214), recently found herself in need of plumbing services. After noticing some issues with her toilet and hot water system, she knew it was time to call in the professionals.
Finding Us Through Gold Coast Magnet
After searching online for local plumbers, Hilary came across Reactive Plumbing & Electrical through their ad in the Gold Coast Magnet. Impressed by their reputation and range of services, she decided to give them a call.
Assigned Technician: Jayden
Jayden, one of Reactive Plumbing & Electrical’s top service technicians, was assigned to Hilary’s job due to his expertise and experience in handling similar issues. With years of training under his belt, he was well-equipped to tackle any plumbing problem that came his way.
The Job Description & Solution
Hilary explained her concerns about her hot water system and toilet cistern to Jayden upon his arrival. After conducting a thorough inspection, he recommended the installation of a new relief valve, sacrificial magnesium anode and tempering valve for the hot water system. This would ensure better performance and longevity for the system while also providing 5 years reactive warranty.
In addition, Jayden suggested replacing the old toilet cistern with a new one equipped with mini and flexi hoses for easier maintenance. This also came with a 5-year warranty for added peace of mind. Lastly, he noticed that there was disintegration around the existing pan collar which could lead to further problems down the line if left unaddressed. To prevent this issue from escalating, Jayden installed a wax ring around the collar.
Contact Reactive Plumbing & Electrical
If you’re in need of top-notch plumbing services like Hilary, don’t hesitate to contact Reactive Plumbing & Electrical. As a VIP member, you’ll receive priority service and exclusive discounts on all our services. Give us a call at 1300 725 385 or visit our website here for more information.
