Case Study: Solving a Burst Water Main for Terry in Labrador

Terry, a resident of Labrador (4215), was facing a major issue with his water supply. He noticed that there was no water coming out of his taps and upon further inspection, he found that the main water meter had burst. Worried about the potential damage and inconvenience this could cause, Terry immediately started looking for professional help.

Finding Us Through Our Ad

Luckily, Terry came across our ad while searching for plumbing services in his area. Impressed by our expertise and positive reviews from previous clients, he decided to give us a call.

Assigning Joshua as the Service Technician

We quickly dispatched one of our top service technicians, Joshua, to handle the job. With years of experience under his belt and extensive knowledge in handling similar situations, we knew Joshua would be able to solve this problem efficiently.

The Job Description & Solution

Upon arrival at Terry’s property, Joshua assessed the situation and determined that a partial rerun from the water meter to the leak location was necessary. This included implementing hydro vac truck technology to liquefy the soil and expose the burst main.

To ensure long-term durability and prevent any future leaks or issues, Joshua also recommended installing a pressure reducing valve (PRV) with a 10-year warranty on all parts used during repair.

The team then isolated the main water supply and drained down the system before repairing it back to shallow gradient towards the meter. A thorough pressure test was conducted afterwards to rule out any secondary leaks before encasing them in sand for added protection against potential damages.

Once everything was fixed and tested successfully, we backfilled trenches with topsoil and reseeded the lawn with grass to restore Terry’s property to its original state.

Contact Reactive Plumbing & Electrical for Your Plumbing Needs

If you’re facing a similar issue or need any other plumbing services, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch solutions and ensure customer satisfaction.

For more information about our services and pricing, please visit our website here. You can also reach us at 1300 725 385 for immediate assistance.