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Client Success Story: How Reactive Plumbing & Electrical Saved David from a Blocked Drain Nightmare
Introduction:
Meet David, a resident of Bundall (4217) who recently found himself in the midst of a plumbing emergency. After noticing that his stormwater drainage was blocked and causing major issues on his property, he knew he needed professional help to resolve the issue.
Luckily for David, he came across Reactive Plumbing & Electrical through one of our ads and decided to give us a call.
The Assigned Technician:
We take pride in our team of highly skilled technicians and for this job, we assigned Fin to handle the situation. With years of experience under his belt and extensive knowledge in dealing with blocked drains, we knew Fin was the perfect person for the job.
The Job Description & Solution:
Upon arrival at David’s property, Fin quickly assessed the situation and determined that there was indeed a blockage in the stormwater drainage system. To get to the root cause of it all, we offered our $149 blocked drain special which included using our state-of-the-art CCTV camera technology to identify any potential issues within the pipes.
To our surprise, we discovered that there was not only a blockage but also a collapsed pipe which prevented us from pushing the camera more than 4m into it. This meant that traditional methods would not be effective in resolving this issue.
Determined to provide an efficient solution for David, Fin suggested using high pressure water jet blasting from behind his property as an alternative method. And after just one session with this powerful equipment, we were able to restore flow and clear out any debris or obstructions causing problems in David’s stormwater drainage system.
Job Summary:
- Arrived onsite to look at blocked stormwater drainage
- Used $149 blocked drain special which included CCTV camera inspection
- Discovered a collapsed pipe preventing further inspection with the camera
- Suggested and carried out high pressure water jet blasting from behind the property as an alternative solution
- Cleared blockage and restored flow in just one session
- Cleaned up site after completion of job
Contact Reactive Plumbing & Electrical:
If you ever find yourself in a plumbing emergency like David, don’t hesitate to give us a call. Our team at Reactive Plumbing & Electrical is always ready to provide top-notch services for all your plumbing needs.
Business Name: Reactive Plumbing & Electrical Contact Number: 1300 725 385 Website: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast
We are committed to delivering exceptional customer service and ensuring that our clients have peace of mind when it comes to their plumbing and electrical needs. Don’t wait until it’s too late, contact us today!