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Client Case Study: John from Mermaid Beach
Introduction:
John, a resident of the beautiful suburb of Mermaid Beach (4218), recently found himself in need of plumbing services. After noticing a blocked drain in his ensuite, he turned to Reactive Plumbing & Electrical for help.
“I saw their ad in Gold Coast Magnet and decided to give them a call,” John explains.
The Technician Assigned:
Finn, one of Reactive Plumbing & Electrical’s top service technicians, was assigned to the job. With years of experience under his belt and a reputation for being efficient and reliable, Finn was the perfect choice for this particular job.
The Job Description & Solution:
Finn arrived on-site and immediately got to work assessing the blocked drain. He quickly identified that it was caused by an obstruction in the pipes leading to the basin in John’s ensuite. To resolve this issue, Finn carried out our $149 blocked drain special and used a plunger to restore flow back into the basin.
However, during his inspection, Finn noticed water damage on both the carpet and architraves near the shower area. Suspecting that there may be an underlying issue with waterproofing, he conducted pressure testing and flood testing on the shower. Although no dye tracking could be seen through to the carpet during inspection, Finn discovered evidence of dye seeping out from between grout lines – indicating a potential waterproofing problem.
To ensure that all issues were addressed thoroughly, Finn cleaned up any mess created by unclogging the drain before moving onto addressing any potential waterproofing concerns.
Contact Us:
If you find yourself facing similar plumbing problems like John did or have any other electrical or plumbing needs, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experienced technicians, like Finn, are always ready to provide top-notch services and solutions for all your plumbing and electrical needs.
Business Name: Reactive Plumbing & Electrical
Website: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast
Phone: 1300 725 385