Case Study: Resolving a Blocked Drain Issue for Alison in Merewether Heights

Alison, a resident of Merewether Heights (2291), was facing a major inconvenience when her toilet and bathroom group were affected by a blocked drain. She needed immediate assistance to resolve the issue and turned to Reactive Plumbing & Electrical after finding us through our Newcastle Magnet ad.

The Assigned Technician: Zach

Zach, one of our experienced service technicians, was assigned to the job due to his expertise in handling similar plumbing issues. With years of experience under his belt, Zach has become known for his efficient and effective solutions that leave clients satisfied.

The Job Description & Solution

Upon arrival at Alison’s residence, Zach inspected the blocked drain issue affecting her toilet and bathroom group. He quickly identified the root cause of the problem and determined that it required immediate attention.

To resolve the blockage, Zach utilised handheld drain clearing equipment which effectively cleared out any obstructions in the pipes. However, he also noticed that there may be an underlying issue with Alison’s sewer line and recommended further inspection using our camera technology.

Zach explained to Alison that this additional step would ensure that her sewer line is running properly and prevent any future blockages or damages. After receiving approval from Alison, he proceeded with inspecting the sewer line using our state-of-the-art camera equipment.

After confirming that everything was functioning as it should be, Zach provided some helpful tips on how to maintain proper drainage in order to avoid similar issues in the future. He also left behind information about our $149 Blocked Drain Special for any potential future needs.

Contact Us Today!

If you are facing a blocked drain issue like Alison, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of expert technicians, including Zach, are equipped with the latest tools and techniques to provide efficient and effective solutions for all your plumbing needs.

Visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle or give us a call at 1300 691 597 to schedule an