Client Case Study: Ivy from Southport (4215)
Ivy, a resident of Southport (4215), recently noticed water leakage through her ceiling. Concerned about the potential damage and safety hazards, she immediately searched for a reliable plumbing service on the Gold Coast.
Finding Us Through Gold Coast Magnet
After browsing through various options, Ivy came across our ad in the Gold Coast Magnet and was impressed by our range of services and positive customer reviews. She decided to give us a call and schedule an appointment.
Zavier Assigned as Service Technician
Upon receiving Ivy’s call, we quickly assessed the situation and assigned Zavier as the service technician for this job. With years of experience in plumbing repairs and maintenance, Zavier was well-equipped to handle this task efficiently.
The Job Description & Solution
Zavier arrived at Ivy’s residence on time with all necessary tools and equipment. He conducted thorough diagnostics to identify the source of water leakage. After accessing the ceiling, testing water temperature, and locating the problem area, he found that it was due to a leaking hot water system at the tempering valve.
In addition to this issue, Zavier also discovered that there were other underlying problems such as rusted safe tray and non-compliant electrical work related to an old hot water system left in the roof space.
Scope of Works:
- Conducted diagnostics to identify issues – access ceiling, test water temperature & locate problem area (quoted price does not include repairs).
- Supply & install new temporary valve compatible with original copper work & fittings (please note no warranty).
- Rusted safe tray found upon draining tank – recommend replacement or removal of tank from inside roof & installation outside.
Contact Reactive Plumbing & Electrical for Reliable Services
At Reactive Plumbing & Electrical, we understand the importance of prompt and efficient plumbing services. That’s why we offer a wide range of solutions to cater to all your plumbing needs. Whether it’s a minor repair or a major installation, our team is equipped with the skills and expertise to handle it all.
If you’re facing any plumbing issues in Southport (4215) or anywhere on the Gold Coast, don’t hesitate to give us a call at 1300 725 385. You can also visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information about our services.
We are committed to providing top-notch services that exceed customer expectations every time!
