Case Study: Wes from Palm Beach Calls Reactive Plumbing & Electrical for Leak Investigation
Introduction: Meet Wes, a resident of Palm Beach (4221) who recently noticed an unusual noise coming from his wall. Concerned about a potential leak, he decided to seek professional help and found us through our Gold Coast Magnet ad.
Assigned Technician: Our experienced technician Zavier was assigned to the job due to his expertise in leak detection and plumbing solutions.
The Job Description & Solution: Upon arrival at the site, Zavier conducted a thorough investigation and determined that the noise was indeed coming from within the wall. To confirm if there was a leak, he performed a pressure test by hard-plumbing into the copper piping. The results showed that there was indeed a drop in pressure and water ticking over quickly at the water meter.
To address this issue, Zavier recommended conducting a pressure leak detection at the nearest hose tap. A pressure gauge was set for 30 minutes which confirmed that there was indeed a leak present. As per client’s request, Zavier turned off the water supply to prevent any further damage.
In addition, as part of our commitment to excellent customer service, we also installed a complimentary hose tap for Wes’s convenience.
Contact Us:
- Reactive Plumbing & Electrical Website
- Email: [email protected]
- Phone: 1300 725 385
If you are facing any plumbing or electrical issues like Wes did, don’t hesitate to reach out to us at Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch solutions and exceptional customer service.
