Case Study: Solving Fay’s Leaking Hot Water Unit in Carina
Fay, a resident of Carina (4152), was facing a major issue with her hot water unit. She noticed that the unit was leaking from the base and immediately knew she needed professional help. After searching online for plumbing services, she came across Reactive Plumbing & Electrical through our Brisbane Magnet ad.
Assigned Technician: Khaine
Kahine, one of our top service technicians, was assigned to Fay’s job due to his expertise in handling hot water units. With years of experience under his belt and extensive knowledge about different types of units, we were confident he would be able to provide an effective solution for Fay’s problem.
The Job Description & Solution
Fay explained her situation to Kahine upon arrival and he quickly got to work. After conducting a thorough investigation, Kahine found that the unit was beyond repair and suggested upgrading it instead. He recommended a new Everhot unit which would not only solve the leakage issue but also provide better efficiency and cost savings for Fay in the long run.
The scope of works included:
- Draining and disconnecting existing unit
- Removing existing pipe
- Supplying and installing new tank in place
- Supplying and installing new pipe
- Wiring new unit
- Conducting operational testing
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