Case Study: Resolving Leaking Taps in Bonnells Bay
Beverley, a resident of Bonnells Bay (2264), was facing an issue with her bathroom taps. She noticed that both the bath and shower taps were leaking and needed immediate attention. After searching for a reliable plumbing service, she came across Reactive Plumbing & Electrical through our advertisement on Newcastle Magnet.
Assigning Theran to the Job
Upon receiving Beverley’s call, we immediately assigned our experienced technician Theran to handle the job. With years of experience in plumbing and excellent customer service skills, we knew he would be the perfect fit for this task.
The Job Description & Solution
Theran arrived at Beverley’s home and began investigating the cause of the leaks in her main bathroom. He found that the tapware was only three years old but was already showing signs of wear and tear. He presented two options to Beverley – repairs or replacements on both taps.
Beverley opted for repairing the existing tapware instead of replacing it entirely. Theran then isolated water supply to her home and removed all tapware from her bathroom. Upon further inspection, he discovered that during installation, plastic washers had been used instead of brass ones which are more durable.
To ensure a long-term solution, Theran replaced all plastic washers with high-quality brass ones before reinstating the tapware back into place. He also tested everything upon completion to make sure there were no further leaks or issues.
In addition to fixing Beverley’s bathroom taps, as a complimentary gesture, Theran also replaced her garden tap which had been showing signs of wear and tear as well.
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you are facing any plumbing issues in your home, do not hesitate to contact Reactive Plumbing & Electrical. Our team of skilled technicians, like Theran, are always ready to provide top-notch services and solutions. You can reach us at 1300 691 597 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber
