Client Case Study: Kerry from Southport (4215)
Kerry, a homeowner in the suburb of Southport (4215), recently found herself in need of plumbing services. After noticing her kitchen mixer was loose and showing signs of wear and tear, she knew it was time to call in the professionals.
Finding Us Through Gold Coast Magnet
After doing some research online, Kerry came across Reactive Plumbing & Electrical through our ad on Gold Coast Magnet. Impressed by our range of services and positive customer reviews, she decided to give us a call.
Assigning Michael as Our Service Technician
Upon receiving Kerry’s call, we quickly assigned our top service technician Michael to the job. With years of experience under his belt and a reputation for providing excellent customer service, we knew he would be the perfect fit for this job.
The Job Description & Solution
Michael attended Kerry’s home to carry out an investigation on her loose kitchen mixer. After thorough examination, he determined that the mixer was nearing its end-of-life expectancy and needed to be replaced.
To provide Kerry with options that suited her budget and needs, Michael presented her with onsite price options. After discussing them together, they agreed upon the following scope of works:
- – Isolate water supply
- – Disconnect and remove existing mixer
- – Supply and install new like-for-like chrome mixer with isolation valves
- – Test and commission
- – Cut out and remove all silicone around bench top
- – Supply and reseal white silicone around bench top
- – Leave work area clean and tidy
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you find yourself in a similar situation to Kerry, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experienced technicians, like Michael, are ready to provide top-notch plumbing services for your home or business.
For more information on our services and how we can help you, visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385. We look forward to hearing from you!
