Case Study: Solving Multiple Blocked Drains in Cameron Park
Meet our client, Sarah from Cameron Park (2285). She recently noticed that her drains were not functioning properly and decided to seek professional help. After a quick search on Google, she came across Reactive Plumbing & Electrical’s website and was impressed by their services. She decided to give them a call and schedule an appointment.
Assigned Technician: Blake
Upon receiving the call, our team at Reactive Plumbing & Electrical immediately assigned technician Blake to the job. With years of experience in plumbing and excellent problem-solving skills, we knew he was the perfect fit for this task.
The Job Description
Sarah explained that she had been experiencing issues with three potential blocked drains – two on the rear left side of her home and one on the rear right side. In addition, she also needed a new stormwater line installed on the left-hand side of her home.
To start off, Blake used CCTV downstream technology to investigate the blockages. Surprisingly, there were no blockages found in any of the pipes. However, upon further inspection using CCTV upstream technology, multiple sections of Sarah’s stormwater drain were identified as problematic due to bellies and leaks.
The Solution
After discussing all possible solutions with Sarah, it was agreed upon that Reactive Plumbing & Electrical would carry out works as approved on written quote N1939. This included fixing all identified issues with the stormwater drain through repairs or replacements where necessary.
In order for these works to be carried out efficiently and effectively without causing any inconvenience to Sarah or her family’s daily routine, our team advised her to contact our office and schedule a suitable time for the drain supervisor to attend the site.
How To Contact Us
If you are facing similar issues with your drains or any other plumbing problems, do not hesitate to reach out to Reactive Plumbing & Electrical. Our experienced technicians like Blake are always ready to provide top-notch services and solutions for all your plumbing needs.
