Client Case Study: Leigh from Wishart (4122)
Leigh, a resident of Wishart (4122), recently found herself in a sticky situation when her upstairs toilet became blocked. After trying to fix the issue herself with no success, she decided to seek professional help.
Finding Us Through Brisbane Magnet
After searching online for plumbing services in her area, Leigh came across our ad on Brisbane Magnet and was impressed by our high ratings and positive reviews. She immediately gave us a call and explained her problem.
The Technician Assigned: Bailey
We quickly dispatched one of our top technicians, Bailey, to assess the situation at Leigh’s home. With years of experience under his belt and extensive knowledge in plumbing solutions, we knew he was the perfect fit for this job.
The Job Description & Solution
Bailey arrived at Leigh’s home and began investigating the blocked upstairs toilet. Upon further inspection using CCTV technology, he discovered that tree roots had infested the toilet line due to an existing hole cut out by a previous plumber in the vent stack without proper ceiling cover on cast iron pipe.
To solve this issue once and for all, Bailey performed CCTV checks on the rest of the line leading to the main sewer system. He found that 90% of it was affected by tree roots due to being made out of clay pipes buried underground.
Solution:
- CCTV check on entire line
- Jetting down stream line from upstairs toilet
- Replacing clay pipes with more durable materials
Contact Reactive Plumbing & Electrical
If you’re facing a similar plumbing issue like Leigh, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of expert technicians, like Bailey, are always ready to provide top-notch solutions for all your plumbing needs.
Business Name: Reactive Plumbing & Electrical
Phone: 1300 725 385
