Case Study: Solving a Persistent Toilet Smell for James in Currumbin
Introduction:
James, a resident of Currumbin (4223), had been experiencing an ongoing smell from his toilet. Despite trying various DIY solutions, the issue persisted and he decided to seek professional help. After browsing through local ads, he came across Reactive Plumbing & Electrical’s Gold Coast Magnet ad and decided to give us a call.
Assigned Technician:
We assigned our experienced technician Michael to the job. With years of experience under his belt and extensive knowledge in plumbing, we knew he was the perfect fit for this task.
The Job Description & Solution:
Upon arrival at James’ residence, Michael immediately got to work. He isolated the water supply and carefully removed the toilet after cutting away any silicone sealant. Upon inspection, it was discovered that there was an issue with the pan collar and seals which were causing the persistent smell.
To solve this problem, Michael supplied and installed new pan collar with fresh seals before securing it back onto the wall. He then re-installed the toilet and tested it for correct operation ensuring everything was working smoothly. To prevent any future issues, he also re-sealed around the base of the toilet.
Note: As discussed with James’ owner/manager, this service will be covered under warranty from their previous plumber. We have advised them to monitor for any potential issues in the future.
Contact Us:
- Reactive Plumbing & Electrical Website
- Phone: 1300 725 385
At Reactive Plumbing & Electrical, we pride ourselves on providing top-notch plumbing services to our clients. If you’re facing any plumbing issues in the Gold Coast area, don’t hesitate to give us a call or visit our website for more information.
