Client Case Study: Peter from Burleigh Heads
Peter, a resident of the beautiful suburb of Burleigh Heads (4220), was facing a plumbing issue that needed immediate attention. He had noticed a persistent leak coming from his toilet and knew he needed to call in the experts.
Finding Us Through Gold Coast Magnet
After searching online for reliable plumbers in his area, Peter came across Reactive Plumbing & Electrical through our advertisement on Gold Coast Magnet. Impressed by our positive reviews and extensive range of services, he decided to give us a call.
The Assigned Technician – Zavier
Zavier, one of our top service technicians with years of experience under his belt, was assigned to handle Peter’s job. With his expertise and knowledge in all things plumbing, we were confident that Zavier would be able to provide an effective solution for Peter’s leaking toilet.
The Job Description & Solution
Zavier arrived at Peter’s home promptly and began investigating the source of the leak. After thorough inspection, it was discovered that the toilet was original to the building and had never been serviced before. This lack of maintenance had caused various issues within the system.
To solve this problem once and for all, Zavier presented Peter with different options based on their budget and needs. Together they decided on replacing the cistern as it would provide long-term benefits without breaking their bank account.
Scope Of Works:
- Removal of old system from wall
- Reconfiguration of pipework
- Installation of mini stop isolation valve and flexible hose
- Supplying and installing new plastic system on wall
- Commissioning all components inside, including inlet and outlet valves
- Installation of new mini isolation valve and flexible hose
- Thorough check for any leaks
- Silicone application behind the system and securing it to the wall
All these works were completed efficiently by Zavier, ensuring that there were no further leaks or issues with Peter’s toilet. To provide peace of mind to our clients, we also offer a 5-year warranty on all our services.
Contact Reactive Plumbing & Electrical Today!
If you’re facing any plumbing issues like Peter, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of expert technicians is always ready to provide top-notch solutions for your plumbing needs. Give us a call at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information.
