Client Case Study: Helene from Burleigh Heads (4220)
Hello, my name is Helene and I live in the beautiful suburb of Burleigh Heads. Recently, I noticed that my toilet was leaking and causing water to overflow. Concerned about potential damage to my home, I immediately started searching for a reliable plumbing service on the Gold Coast.
Luckily, I came across Reactive Plumbing & Electrical through their ad in the Gold Coast Magnet. Impressed by their reputation and positive reviews, I decided to give them a call.
Assigned Technician: Michael
After explaining my issue over the phone, Reactive Plumbing & Electrical assigned technician Michael to handle the job. As an experienced plumber with extensive knowledge in leak detection and repairs, Michael was the perfect fit for this task.
The Job Description & Solution
Michael arrived at my house promptly and began his investigation on the leaking toilet. After thorough examination, he discovered that certain components of my existing system had failed which caused water to overflow.
To solve this problem, Michael provided me with onsite price options and explained each one clearly so that I could make an informed decision. Ultimately, I chose to go ahead with his recommended solution which included:
- Isolating water supply
- Cutting and removing existing toilet
- Installing a new owner-supplied toilet
- Testing all works to ensure proper functioning without any leaks
- Resealing around the toilet for added protection against future leaks
Please note that during our discussion onsite regarding drainage issues, it was agreed upon that additional charges would apply to restore any blockages. Additionally, the warranty for the toilet system is with me as discussed with Michael.
Contact Reactive Plumbing & Electrical
If you are in need of top-notch plumbing services on the Gold Coast, look no further than Reactive Plumbing & Electrical. Our team of experienced technicians like Michael are dedicated to providing efficient and effective solutions for all your plumbing needs.
For more information or to schedule an appointment, please visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385.
We look forward to serving you!
