Client Case Study: Sue from Main Beach (4217)
Sue, a resident of Main Beach (4217), recently experienced an overflowing toilet in her home. Concerned about the issue, she searched for a reliable plumbing service and came across Reactive Plumbing & Electrical through our ad.
Assigned Service Technician: Michael
Upon receiving Sue’s call, we immediately dispatched our top technician, Michael to attend to the job. With years of experience and expertise in handling various plumbing issues, we knew he was the perfect fit for this job.
The Job Description & Solution
Michael arrived at Sue’s residence and carried out a thorough investigation on the overflowing toilet. After careful examination, he found that the outlet valve was perished and beyond repair. As discussed with both manager and owner onsite, this issue would be covered under warranty.
To resolve the problem effectively, our team provided a comprehensive scope of works which included:
- Isolating water supply
- Removing existing inlet valve and outlet valve
- Supplying and installing new outlet valve
- Re-installing existing inlet valve
- Testing and commissioning all works
In addition to these services, Michael also recommended replacing the inlet valve during his first attendance as it showed signs of wear-and-tear. However, as per owner’s request not to replace any additional parts unless necessary due to budget constraints.
Contact Us Today!
If you’re facing any plumbing or electrical issues like Sue did in Main Beach (4217), don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts, led by Michael, is always ready to provide top-notch services and solutions for all your needs.
For more information or to schedule an appointment, visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385. Trust us to handle all your plumbing and electrical needs with efficiency and professionalism.
