Case Study: Caroline’s Leak Detection Dilemma

Introduction:

Caroline, a resident of Southport (4215), was facing a major issue with her domestic cold water supply line. She noticed a significant increase in her water bill and suspected there might be a leak somewhere on her property. After searching online for reliable plumbing services, she came across Reactive Plumbing & Electrical through their ad.

The Assigned Technician:

Chad, one of our experienced service technicians, was assigned to the job due to his expertise in leak detection and repair. With years of experience under his belt, Chad is known for his attention to detail and efficient problem-solving skills.

The Job Description & Solution:

Upon arrival at Caroline’s property, Chad conducted an initial inspection and confirmed that there was indeed a burst main causing the high water bill. He explained to Caroline that this type of issue requires immediate attention as it can lead to further damage if left untreated.

To solve the problem, Chad proposed a rerun of the in-ground domestic cold water supply line with a 10-year warranty. This involved digging a trench from the water meter to the marked location where the burst main was located. The main water supply would then be isolated and drained down before lining the trench with sand and laying new pipework.

Once repaired, Chad conducted pressure testing to ensure everything was working properly before encasing the main pipe in sand for added protection. The trench was then backfilled with topsoil and seeded with grass for lawn growth.

Please note that prices may vary depending on unforeseen conditions such as interrupting services or secondary leaks found during repairs. However, we always discuss any changes in price with homeowners prior to starting work.

How to Contact Us:

If you’re facing a similar issue like Caroline, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts is equipped with the latest tools and techniques to handle any plumbing or electrical problem. You can reach us at 1300 725 385 or visit our website for more information: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast

We take pride in providing top-notch services that are inclusive of parts, labor, tip fees, council mandated forms, QBCC home warranty insurances, and third-party vac truck. Trust us to solve your plumbing and electrical issues efficiently and effectively.