Client Case Study: Luchy from Oxenford (4210)
Luchy, a resident of Oxenford (4210), was facing a major plumbing issue in her kitchen. The drain had become completely blocked and she was unable to use the sink or dishwasher. After trying various DIY methods, Luchy realized that she needed professional help.
Finding Us Through Gold Coast Magnet
After searching online for reliable plumbers in her area, Luchy came across Reactive Plumbing & Electrical’s ad on the Gold Coast Magnet website. Impressed by our 5-star reviews and affordable prices, she decided to give us a call.
Assigning Fin as the Service Technician
Upon receiving Luchy’s call, we immediately dispatched our top service technician – Fin – to handle the job. With years of experience and extensive knowledge in handling all types of plumbing issues, we knew he would be able to provide an effective solution for Luchy’s problem.
The Job Description & Solution
Fin arrived at Luchy’s home and assessed the situation. He quickly identified that tree roots had grown into the pipework causing a blockage and even caused a section of it to collapse. To tackle this issue, Fin first attempted our $149 blocked drain special which includes plunging the drain. However, this did not solve the problem.
Determined to restore flow for our client, Fin then used high pressure water jet blasting which successfully cleared out most of the roots and debris from inside the pipes. To ensure there were no further issues with root intrusion or collapsed pipes in future, he also used CCTV drain camera inspection technology to thoroughly inspect every inch of the line.
After identifying the root cause of the blockage, Fin provided Luchy with a quote to repair the damaged PVC pipework. Once she approved, he carried out an extensive jet blast to clear out any remaining roots and debris before repairing the pipes. To ensure a clean and tidy site, our team also cleaned up after completing the job.
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you’re facing any plumbing issues like Luchy, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our experienced technicians are equipped with state-of-the-art technology and techniques to provide efficient solutions for all your plumbing needs. Give us a call at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast today!
