Case Study: Fixing a Broken Stormwater Pipe in Mayfield East
Hello, my name is Alison and I live in the suburb of Mayfield East (2304). Recently, I noticed that there was an issue with my stormwater pipe. It was broken and causing pooling during heavy rain. Concerned about potential damage to my property, I decided to seek professional help.
Finding Reactive Plumbing & Electrical through Newcastle Magnet
I came across Reactive Plumbing & Electrical when browsing through the local newspaper, Newcastle Magnet. Their ad caught my attention as they offered a wide range of plumbing services at competitive prices. After doing some research on their website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle, I decided to give them a call.
Assigning Adam as the Service Technician for the Job
Upon calling Reactive Plumbing & Electrical’s hotline at 1300 691 597, I was greeted by their friendly customer service representative who took down all my details and scheduled an appointment for me. The next day, Adam arrived at my doorstep ready to tackle the issue.
I later found out that Adam has been working with Reactive Plumbing & Electrical for over five years now and has extensive experience in handling various plumbing problems. His professionalism and expertise gave me confidence that he would be able to fix my broken stormwater pipe efficiently.
The Job Description: Exposed Pipework Found Cracked/Broken
After assessing the situation, Adam explained to me that he needed to expose the pipework first before determining the best solution. He carefully dug up the area where the stormwater pipe was located and found that it was indeed cracked and broken.
Adam also noticed that there were other issues with the pipework, which could potentially cause further problems in the future. I appreciated his thoroughness in identifying all possible concerns.
The Solution: Options for New Pit Installation or Pipe Repair
Adam presented me with two options to fix my broken stormwater pipe:
- New pit installation:
