MSJ Plumbing Group
88 Sheppard St, Hume ACT 2620, Australia
Ruttley Services Plumbers & Electricians
48/249 Shellharbour Rd, Port Kembla NSW 2505, Australia
Seymour Plumbing
8 Rangeview Cl, Smithfield QLD 4878, Australia
JLT Plumbing
76 Old Dookie Rd, Shepparton VIC 3630, Australia
Jim Higgins
35 Rudall Ave, Whyalla SA 5600, Australia
TURBOS PLUMBING
SHED 5/10 Nicholas Dr, Moama NSW 2731, Australia

Case Study: Solving a Blocked Toilet for Maree in Mermaid Waters

Introduction

Maree, a resident of Mermaid Waters (4218), was facing a frustrating issue with her toilet. She found us through our Gold Coast Magnet ad and decided to give us a call.

Assigned Technician

Our experienced technician Chad was assigned to the job. With his expertise and knowledge, we knew he would be able to solve the problem efficiently.

The Job Description & Solution

Upon arrival at Maree’s home, Chad investigated the blocked toilet by using jetting and CCTV from the gulley. After thorough inspection, he found that there was no blockage in the toilet line itself. However, he noticed that there was water being held underneath the garden shed which was affecting airflow.

To solve this issue, Chad removed the toilet and CCTV sewer line from the gulley and installed a new AAV (Air Admittance Valve). He then tested the toilet again but still found an issue with airflow. Upon further investigation using cameras, he located a fitting holding water just before the main line.

To fix this problem completely, dig up works were required. Our team removed all tools and materials from under the garden shed and hand excavated 1.5 meters deep into the ground. They cut out a section of pipework and used CCTV to check if it connected properly to the main line.

After ensuring everything was in order, they supplied and installed new pipework bringing it up to surface level. The hole was backfilled carefully while making sure not to damage any surrounding areas such as pavers or plants. Once completed, all tools were packed up neatly back into place inside Maree’s garden shed.

Contact Us

If you are facing any plumbing issues like Maree did or need any other electrical services, do not hesitate to contact Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch solutions for all your plumbing and electrical needs. Give us a call at 1300 725 385 or visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast for more information.