Case Study: Solving Plumbing Issues for Christine in Garden Suburb

Introduction:
Christine, a resident of Garden Suburb (2289), was facing multiple plumbing issues in her home. She found us through our Newcastle Magnet ad and reached out to us for help.

Assigned Technician:
Our experienced technician Theran was assigned to the job due to his expertise in handling complex plumbing problems.

The Job Description & Solution:
Upon arrival at Christine’s home, Theran investigated the reported issues with the shower taps leaking and causing water hammer. He also checked the basin taps and found them to be leaking onto the vanity benchtop when turned on. Further inspection revealed that the flexible hoses connected to the basin set were rusted and posed a potential flood risk.

In addition, Theran discovered pinholes in the kitchen mixer spout which could lead to further leaks if left unattended. To ensure a thorough check, he measured the water pressure in Christine’s home and found it to be excessively high at 800kpa, which is non-compliant with safety standards.

After presenting all repair options to Christine, she accepted our proposal for lever wall taps for her shower, lever basin set with new hoses and isolation taps for her vanity unit, standard sink mixer for her kitchen sink along with a 500kpa pressure regulating valve installed at her water meter.

Theran completed all necessary works efficiently while ensuring minimal disruption to Christine’s daily routine. Upon completion of repairs, he thoroughly tested everything to ensure proper functioning before leaving.

Contact Us:
If you are facing any plumbing issues like Christine or need any other electrical services in Newcastle area, do not hesitate to contact Reactive Plumbing & Electrical by calling 1300 691 597 or visiting our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle. Our team of experts is always ready to provide top-notch services and solutions for all your plumbing and electrical needs.

Warranty:
We stand behind our work and offer a 5-year warranty on the pressure regulating valve, lever wall taps, lever basin set, and kitchen sink mixer installed at Christine’s home. This ensures that she can have peace of mind knowing that her plumbing issues are taken care of by professionals with a commitment to quality service.