Client Case Study: Jack from Parkwood

Jack, a resident of Parkwood (4214), recently found himself in need of plumbing services. After noticing that his toilet cistern was not functioning properly, he knew it was time to call in the professionals.

How They Found Us

After a quick search online, Jack came across Reactive Plumbing & Electrical’s website. He also remembered seeing our ad in the Gold Coast Magnet and decided to give us a call.

Assigned Technician: Jayden

Jayden, one of our top service technicians, was assigned to Jack’s job due to his expertise and experience with similar issues. With over 10 years in the industry, Jayden has become known for his efficient and effective solutions.

Job Description & Solution

Upon arrival at Jack’s home, Jayden quickly assessed the issue with the toilet cistern and determined that a new inlet valve needed to be installed. He explained this to Jack and provided him with an upfront quote for the job.

With Jack’s approval, Jayden got straight to work installing the new inlet valve. Within no time, he had successfully completed the task and tested everything thoroughly to ensure it was working perfectly.

New Inlet Valve Installation:

• Replaced old faulty inlet valve on toilet cistern
• Installed brand new high-quality inlet valve
• Tested functionality multiple times for quality assurance
• Cleaned up any mess created during installation process
• 3 Years Warranty: We stand by our work and offer a 3-year warranty on all parts and labor for this job.

VIP Membership Sold

Before leaving, Jayden also informed Jack about our VIP membership program. This exclusive membership offers discounts on future services, priority booking, and regular maintenance checks to prevent any potential plumbing issues in the future. Impressed with the benefits, Jack decided to sign up for the VIP membership right away.

How To Contact Us

If you find yourself in need of plumbing or electrical services like Jack did, don’t hesitate to give us a call at Reactive Plumbing & Electrical. You can reach us at 1300 725 385, or visit our website at https://reactiveplumbingandelectrical.com.au/. Our team of experts is always ready to provide top-notch solutions for all your plumbing and electrical needs.