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Client Case Study: Peter from Arundel (4214)
Peter, a resident of the suburb of Arundel (4214), was facing a major plumbing issue at his home. He had noticed that all the fixtures in his house were constantly blocking up and causing inconvenience for him and his family. After trying to fix it himself with no success, he decided to seek professional help.
Finding Us Through Gold Coast Magnet
Peter came across Reactive Plumbing & Electrical through our advertisement on Gold Coast Magnet. Impressed by our services and positive reviews, he immediately gave us a call to book an appointment.
Assigned Technician: Fin
We assigned our top technician, Fin, to handle Peter’s job due to his expertise in dealing with sewer blockages. With years of experience under his belt, we knew Fin would be able to provide an efficient solution for Peter’s problem.
The Job Description & Solution
Upon arriving at Peter’s property, Fin conducted thorough tests on all the fixtures and confirmed that they were indeed blocked up. To restore flow to the system, he carried out a high pressure jet blast via the inspection opening on the driveway.
However, further investigations using our CCTV drain camera revealed a broken section of PVC pipework with large amounts of tree roots infiltrating it. To tackle this issue, Fin used our root cutter tool to remove majority of the root system and provided a quote for repairing the damaged pipework.
To ensure complete customer satisfaction, we also cleaned up the site after completing our work.
Contact Reactive Plumbing & Electrical Today!
If you’re facing any plumbing or electrical issues, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts, like Fin, are always ready to provide top-notch services and solutions for our clients. Give us a call at 1300 725 385 or visit our website reactiveplumbingandelectrical.com.au for more information.