Case Study: Solving a Blocked Toilet in Mayfield West
Introduction: Our client, Sarah from Mayfield West (2304), recently contacted us at Reactive Plumbing & Electrical after finding our ad in the Newcastle Magnet. She was experiencing issues with a blocked toilet and needed immediate assistance.
Assigned Technician: We assigned Theran to this job as he has extensive experience in dealing with blocked drains and is known for his efficient and effective solutions.
The Problem:
Sarah’s main concern was that her front right side toilet was completely blocked, causing inconvenience for her family. Upon arrival, Theran conducted an initial inspection of the plumbing system to determine the root cause of the blockage.
The Solution:
After thorough investigation, it was found that only the toilet on the front right side of Sarah’s home was affected. To address this issue, we offered our $149 blocked drain special which includes using high pressure jetting to restore flow. This method proved successful in clearing out any obstructions within the pipes.
However, upon further examination, it was discovered that there were tree roots present along with dislodgements and cracks throughout the drain. This posed a potential risk for future blockages and could lead to more serious plumbing problems if left unaddressed.
We presented Sarah with two options – either continue with regular maintenance or opt for a permanent solution by replacing the sanitary drain on the right hand side of her home. After discussing both options thoroughly, she decided to go ahead with option 1 which involved replacing all pipework on that side of her home from being buried underground to above ground and elevated. This would prevent any future blockages and ensure the smooth functioning of her plumbing system.
Contact Us:
If you are experiencing similar issues with your plumbing, do not hesitate to contact us at Reactive Plumbing & Electrical. Our team of experienced technicians, like Theran, are equipped with the latest tools and techniques to solve any plumbing problems efficiently and effectively.
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