Case Study: Resolving Plumbing Issues for Evan in Wallsend
Evan’s Call for Help
Evan, a resident of Wallsend (2287), was facing some plumbing issues in his home. He noticed that the plug and waste in his upstairs main bathroom were sticking and not retracting properly. In addition, the mixer tap in the powder room off the garage was loose and spinning. Frustrated with these problems, he decided to seek professional help.
After searching online, Evan came across Reactive Plumbing & Electrical through our Newcastle Magnet ad. Impressed by our services and positive reviews from previous clients, he gave us a call to schedule an inspection.
Assigning Jason as Our Service Technician
Upon receiving Evan’s call, we immediately assigned our experienced service technician Jason to handle the job. With years of experience under his belt and extensive knowledge about plumbing systems, we knew Jason would be able to provide top-notch solutions for Evan’s problems.
The Job Description & Solution
Jason arrived at Evan’s house on time as scheduled and conducted a VIP inspection of the entire plumbing system. This included inserting CCTV into both the sewer and stormwater systems to identify any underlying issues.
During this process, it was discovered that both Mizu pistons in the plug and waste of the upstairs main bathroom were faulty and needed replacement. These parts were causing them to stick and not retract properly when used by Evan or other members of his household.
To resolve this issue, Jason replaced both Mizu pistons with new ones which ensured smooth operation of the plug and waste system once again.
In addition to this problem, Jason also noticed that the mixer tap in the powder room off the garage was loose and spinning due to wear-and-tear over time. To prevent any further damage or inconvenience for Evan, he tightened it securely so it would function properly.
Job Completed & Contact Information
With both issues resolved, Jason completed the job and ensured that everything was in proper working condition before leaving Evan’s house. Satisfied with our prompt and efficient service, Evan thanked us for resolving his plumbing problems.
If you are facing any plumbing or electrical issues like Evan, do not hesitate to contact Reactive Plumbing & Electrical. Our team of experienced technicians is always ready to provide top-quality solutions for all your needs. You can reach us at 1300 691 597 or visit our website at https://react
