Client Case Study: Gary from Gaven
Gary, a resident of the quiet suburb of Gaven (4211), recently found himself in need of plumbing services. After noticing an increase in his water bill and experiencing low water pressure, he knew it was time to call in the professionals.
Finding Us Through Gold Coast Magnet
After searching online for local plumbers, Gary came across our ad on Gold Coast Magnet. Impressed by our 5-star reviews and affordable pricing, he decided to give us a call.
Assigning Our Top Technician Jayden
We take pride in providing top-notch service to all our clients, which is why we assigned our experienced technician Jayden to handle Gary’s job. With years of experience under his belt and extensive knowledge about plumbing systems, we knew Jayden would be the perfect fit for this job.
The Job Description & Solution
Gary explained his concerns to Jayden over the phone and scheduled an appointment for him to come out and assess the situation. Upon arrival, Jayden quickly identified that there was no pressure reduction valve installed on Gary’s water meter. This meant that excess water pressure was causing damage to his pipes and resulting in higher bills.
To solve this issue, Jayden recommended installing a pressure reduction valve on the water meter. He also suggested adding three saddles onto the pipe system as added protection against future damage. As part of our commitment to customer satisfaction, we offered a 5-year warranty on all parts used during installation.
In addition to fixing the main issue at hand, we also provided Gary with a free garden hose tap as a thank you for choosing Reactive Plumbing & Electrical.
Contact Us for Your Plumbing Needs
If you’re experiencing any plumbing issues, don’t hesitate to give us a call at Reactive Plumbing & Electrical. Our team of experts is ready to provide top-notch service and solutions for all your plumbing needs. You can reach us at 1300 725 385 or visit our website here for more information.
