Client Case Study: Winsome from Biggera Waters (4216)
Introduction: Winsome, a resident of Biggera Waters (4216), recently found herself in a plumbing emergency when she noticed water leaking from her copper pipe. Concerned about the potential damage and cost, she quickly searched for reliable plumbers in her area and came across Reactive Plumbing & Electrical through our ad.
Assigned Technician: Zavier
Zavier, one of our highly skilled service technicians, was assigned to attend Winsome’s site due to his expertise in handling similar issues. With years of experience under his belt and extensive knowledge on various plumbing systems, we were confident that he would provide an efficient solution for Winsome’s problem.
The Job Description & Solution:
Zavier arrived at the site promptly and thoroughly investigated the issue with the leaking copper pipe. Upon inspection, he discovered that there was a pinhole leak which required immediate attention to prevent further damage. He quickly isolated the mains water supply to stop any more water from leaking out.
To repair the damaged section of the pipe, Zavier followed these detailed steps:
- Carefully cut and remove the faulty section of copper piping with precision.
- Supply and install two high-quality slip joiners along with new half-inch copper piping as replacements.
- Precisely measure and crimp all connections to ensure a secure fit.
- Rigorously test and commission the repaired section to confirm no leaks are present and that everything is functioning correctly.
We also provided Winsome with various options for repairing or replacing her damaged pipe so she could make an informed decision based on her budget and preferences. Our team always strives to provide the best solutions for our clients, taking into consideration their needs and concerns.
How to Contact Us:
If you ever find yourself in a plumbing emergency like Winsome, don’t hesitate to contact Reactive Plumbing & Electrical. Our business name says it all – we react quickly and efficiently to any plumbing or electrical issue. You can reach us at 1300 725 385 or visit our website here. We are available 24/7 for all your plumbing and electrical needs.
We also offer a 12-month product warranty on materials used and a lifetime workmanship guarantee, giving you peace of mind knowing that our repairs are of top quality. Trust Reactive Plumbing & Electrical for all your plumbing emergencies!
