Client Case Study: Robert from Helensvale
Introduction: Meet Robert, a homeowner in the suburb of Helensvale (4212). He recently noticed an increase in his water bill and suspected that there may be a leak somewhere in his domestic cold water supply line. After doing some research, he came across Reactive Plumbing & Electrical through their ad and decided to give them a call.
Assigned Technician:
Nathan, one of our experienced service technicians, was assigned to the job due to his expertise in leak detection and repair. With years of experience under his belt, Nathan is known for providing top-notch solutions to plumbing issues.
The Job Description & Solution:
Upon arrival at Robert’s home, Nathan conducted a thorough inspection and confirmed that there was indeed a leak in the domestic cold water supply line. To locate the exact location of the leak, nitrogen was induced into the line. The marked location revealed that the leak was concealed on the main branch and could not be detected by eye.
To fix this issue, Nathan recommended repairing the burst main with appropriate fittings while also complying with current municipal and national regulations. As an added measure, he suggested installing a pressure reduction valve before the meter to prevent any future fluctuations in pressure which can cause wear on general plumbing systems.
Nathan then proceeded with cutting concrete and digging up a hole to expose the burst main for repair. Once repaired, he reinstated the water supply and performed pressure testing to ensure no other leaks existed within the line. To preserve pipe integrity, sand backfilling was done before drilling holes into existing slabs for reinforcement rods prior to pouring fresh concrete.
Note: Gold Coast City Council Water Rebate
If you’re experiencing similar issues like Robert, you may be eligible for a water rebate from the Gold Coast City Council. More information can be found on their website at https://www.goldcoast.qld.gov.au/Services/Water-sewerage/Water-supply/Water-leaks.
How to Contact Us:
If you’re in need of plumbing services like Robert, don’t hesitate to give us a call at Reactive Plumbing & Electrical. Our team of experts is always ready to provide efficient and effective solutions for all your plumbing needs.
Business Name: Reactive Plumbing & Electrical
Website: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast
Contact Number: 1300 725 385
Note: Price Disclaimer
Please note that prices are subject to change depending on unforeseen conditions such as interrupting services, excessive depth, or secondary leaks. However, any changes will be discussed with the homeowner before commencing additional works or services.
The price quoted includes parts, labor, tip fees, council mandated forms, tool hire and QBCC home warranty insurance insurances.
In Conclusion:
Rober’s leak was successfully detected and repaired by our expert technician Nathan
