Client Case Study: Peter from Nerang
Peter, a resident of the suburb of Nerang (4211), recently found himself in need of plumbing services. After noticing that his stormwater drainage system was not functioning properly, he knew it was time to call in the professionals.
Finding Us Through Gold Coast Magnet
Peter had seen our ad in the local Gold Coast Magnet and decided to give us a call. He was impressed by our competitive pricing and range of services offered for both plumbing and electrical needs.
Assigned Technician: Fin
We quickly dispatched one of our top technicians, Fin, to Peter’s home. With years of experience under his belt and a reputation for being thorough and efficient, we knew Fin would be the perfect fit for this job.
The Job Description & Solution
Upon arrival at Peter’s property, Fin began by conducting a thorough inspection of the stormwater drainage system as requested by the customer. We then proceeded with our $149 blocked drain special which included using our state-of-the-art cctv drain camera to get an accurate view inside the pipes.
During this inspection, we discovered that there were tree roots blocking part of the system causing water to back up due to its location on a higher street level. To further investigate, we carried out a static water pressure test which revealed that there was also a burst pipe on Peter’s property.
To solve these issues, we removed all debris from the pipes and repaired or replaced any damaged sections as needed. Once completed, we conducted another inspection with our cctv drain camera to ensure everything was flowing smoothly before cleaning up any mess left behind.
Contact Reactive Plumbing & Electrical Today!
If you find yourself in a similar situation to Peter, don’t hesitate to give us a call. Our team at Reactive Plumbing & Electrical is dedicated to providing top-notch services for all your plumbing and electrical needs. You can reach us at 1300 725 385 or visit our website here for more information.
