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Case Study: Solving a Re-occurring Sewer Blockage for Colleen in Arundel

Introduction:

Colleen, a resident of Arundel (4214), had been experiencing re-occurring sewer blockages in her upstairs master bedroom ensuite. Frustrated with the issue, she turned to Reactive Plumbing & Electrical after finding us through our Gold Coast Magnet ad.

The Assigned Technician:

We assigned Fin, one of our top service technicians, to handle Colleen’s job. With years of experience and expertise in handling blocked drains, we knew he was the perfect fit for this task.

The Job Description & Solution:

Upon arriving at Colleen’s home, Fin conducted a thorough inspection of the sewer system using our state-of-the-art CCTV drain camera. He found that there were pipes on a section of 100mm PVC that were causing the blockages. Additionally, he discovered a large bump on the same pipe before it connected to the council main connection point.

To solve this issue once and for all, we carried out our $149 blocked drain special which included clearing the blockage and conducting an extensive drain inspection. We also provided Colleen with options and quotes for repairing the damaged pipe.

Note: All work was completed while adhering to strict safety protocols and leaving no mess behind.

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