Case Study: Solving a Faulty Flush Valve for Benowa Resident
Introduction:
Mrs. Smith, a resident of Benowa (4217), recently contacted Reactive Plumbing & Electrical after experiencing issues with her toilet’s flush valve. She found us through our ad in the local newspaper and was impressed by our reputation for providing top-notch plumbing services.
Assigned Technician:
Nathan, one of our experienced service technicians, was assigned to Mrs. Smith’s job due to his expertise in handling similar plumbing issues in the past.
The Job Description and Solution:
Mrs. Smith’s toilet had been constantly running and she suspected that there was an issue with the flush valve. Upon inspection, Nathan confirmed that the flush valve was indeed faulty and needed to be replaced.
To solve this problem, Nathan conducted the following scope of works:
- Supplying and installing two new flush valves under cistern and inside
- Conducting operational testing to ensure proper functioning
- Cleaning up after completing the job
Nathan also noticed some other minor issues while working on Mrs. Smith’s toilet such as incorrect materials being used previously which could have caused further damage if not corrected immediately. He promptly installed new outlet valves and tested everything thoroughly before declaring it fixed.
Note: The entire process took less than an hour thanks to Nathan’s efficiency!
Contact Us:
If you are facing any plumbing or electrical problems like Mrs.Smith did, don’t hesitate to contact Reactive Plumbing & Electrical! Our team is dedicated to providing high-quality services at affordable prices.
You can reach us at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or by calling 1300 725 385. Trust us to solve all your plumbing and electrical needs with ease!
