Case Study: Solving Gary’s Plumbing Issues in Biggera Waters
Gary, a resident of Biggera Waters (4216), was facing some plumbing issues in his home. He had recently noticed that the plug and wastes in his ensuite bathroom were not functioning properly. After trying to fix it himself with no success, he decided to seek professional help.
Finding Us Through Gold Coast Magnet Ad
Gary came across Reactive Plumbing & Electrical through our advertisement on Gold Coast Magnet. Impressed by our services and positive reviews, he gave us a call for assistance.
Matt Assigned as Service Technician
Upon receiving Gary’s call, we immediately assigned Matt as the service technician for this job. With years of experience and expertise in plumbing repairs, we knew Matt would be able to handle this task efficiently.
The Job Description & Solution
Matt arrived at Gary’s residence and began investigating the issue with the plug and wastes. Upon inspection, he found that they were not functioning due to faulty parts supplied by the customer.
To solve this problem, Matt disconnected and decommissioned the left-hand basin for the ensuite bathroom. He then cleaned up the surface area and sealed it accordingly before replacing one trap seal. After thorough testing and commissioning, Matt ensured there were no leaks present.
In addition to fixing the left-hand basin issue, Matt also installed a pop-up insert into the right-hand basin’s plug and waste system. Any remaining spare parts were left on-site for future use if needed.
Please note that since these parts were supplied by Gary himself, any warranty issues will have to be addressed directly with their manufacturer.
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you’re facing any plumbing issues like Gary, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experienced technicians, like Matt, are always ready to provide top-notch services and solutions for all your plumbing needs.
Visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385. Trust us to handle your plumbing problems with efficiency and professionalism.
