Client Case Study: Stephen from Broadbeach (4218)
Introduction: Stephen, a resident of Broadbeach (4218), recently contacted Reactive Plumbing & Electrical for assistance with his hot water system. He found us through our ad and was impressed by our reputation as the go-to plumbing and electrical service provider on the Gold Coast.
Assigned Technician: Zavier was assigned to the job due to his extensive experience in handling hot water systems and his excellent track record of providing top-notch services to our clients.
The Problem: Upon arrival at Stephen’s property, Zavier conducted a thorough examination of the hot water system. It was discovered that the system was over 15 years old and had never undergone any servicing. This neglect had resulted in several issues, including lukewarm water temperature, significant corrosion around the tempering valve, malfunctioning Pressure Relief Valve (PRV), and anode replacement failure. Additionally, several compliant valves were missing from the system, posing potential safety concerns.
The Solution: After discussing various options with Stephen, we decided on a comprehensive solution that would ensure longevity and optimal performance of his hot water system. The scope of work included disconnecting the power source for safety purposes, draining the cylinder completely, removing old components responsibly, installing new materials such as a Stellar stainless 125 L cylinder and copper work up to current standards.
We also installed essential valves like cold water expansion valve,trio valve,and Mildred valve along with lagging all pipework for improved efficiency. The entire system was commissioned and tested thoroughly before being deemed fully functional and safe for use.
Contact Us:
Business Name: Reactive Plumbing & Electrical
Website: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast
Phone: 1300 725 385
Warranty: We stand behind our work and offer a 12-year warranty on the product and lifetime warranty on workmanship, giving Stephen peace of mind knowing that his hot water system is in good hands.
In conclusion, Reactive Plumbing & Electrical was able to provide Stephen with a comprehensive solution for his hot water system issues. Our experienced technician Zavier ensured that all components were up to current standards, making the system safe and efficient for use. If you are facing any plumbing or electrical problems, don’t hesitate to contact us at Reactive Plumbing & Electrical – your go-to service provider on the Gold Coast.
