Client Case Study: Solving Hot Water Issues in Broadbeach Waters
Hello, my name is Geoffrey and I live in the beautiful suburb of Broadbeach Waters (4218). Recently, I noticed that my hot water was not working properly and it was causing a lot of inconvenience for me and my family. After searching online for a reliable plumbing service, I came across Reactive Plumbing & Electrical through their SMS Blast ad.
Assigned Technician: Michael
I called Reactive Plumbing & Electrical and they promptly sent out their technician Michael to attend to the issue. Michael has been with the company for over 5 years now and has extensive experience in handling various plumbing problems. His professionalism and expertise gave me confidence that he would be able to solve our hot water issues.
The Job Description & Solution
Upon arrival, Michael carried out a thorough investigation on our hot water system. He found that there was an existing tempering valve located in our laundry cabinet which was failing. After discussing with us about the options available, we decided to go ahead with the recommended solution.
The scope of works included:
- Isolating the water supply
- Disconnecting and removing the existing tempering valve
- Supplying and installing a new isolation valve for hot water along with new copper connections
- Capping off cold connection
- Disconnecting and removing the existing laundry mixer
- Supplying and installing a new like-for-like chrome mixer
- Fitting a new toilet seat for our main bathroom downstairs
- Testing all works thoroughly before commissioning them
We were impressed by how efficiently Michael completed the job and left the work area clean and tidy. Our hot water issues were solved, thanks to Reactive Plumbing & Electrical’s prompt response and excellent service.
Contact Us
If you are facing any plumbing or electrical problems in your home or business, do not hesitate to contact us at Reactive Plumbing & Electrical. We provide top-notch services for all your plumbing and electrical needs on the Gold Coast. You can reach us at 1300 725 385 or visit our website here for more information.
