Client Case Study: Ken from Bundall (4217)
Introduction: Ken, a resident of Bundall (4217), recently found himself in need of plumbing services when his hot water system started leaking. After searching online for local plumbers, he came across Reactive Plumbing & Electrical through their ad.
Assigned Technician:
Zavier was assigned to the job due to his expertise and experience with hot water systems. With over 10 years in the industry, Zavier has become known as one of the top technicians at Reactive Plumbing & Electrical.
The Job Description and Solution:
Ken contacted Reactive Plumbing & Electrical regarding a leaking hot water system. Upon arrival at the site, Zavier conducted a thorough investigation and discovered that Ken’s Rheem hot water system was 15 years old and had never been serviced before.
To solve this issue, Zavier proposed replacing the old hot water system with a new 125 L Rheem Stella stainless steel model. The scope of works included draining and removing the old unit, configuring pipework and safe tray, supplying and installing all necessary copper pipework and valves such as TPR, CWE, tempering valve, pressure reducing valve, non-return valve. Additionally, drain lines were run or drained to adequate drainage while lagging all necessary pipework to check for leaks. A Form 4 compliance was also submitted along with clipping all necessary drain and copper lines.
Zavier also ensured that an electrical disconnection/reconnection was performed by a licensed electrician for safety purposes.
Contact Us:
If you find yourself in need of plumbing or electrical services like Ken did,
don’t hesitate to contact us at Reactive Plumbing & Electrical.
We offer top-notch solutions backed by our lifetime warranty on workmanship and a 12-year warranty on the hot water system. You can reach us at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or by calling 1300 725 385.
Business Name: Reactive Plumbing & Electrical
