Case Study: Elizabeth from Burleigh Waters

Introduction:

Elizabeth, a resident of Burleigh Waters (4220), recently contacted Reactive Plumbing & Electrical for assistance with her bath tapware. She found us through our ad and was impressed by our services.

Assigned Technician:

We assigned Fin to the job as he has extensive experience in handling similar issues and is known for his attention to detail.

Job Description & Solution:

The job involved servicing the bath tapware with a 6-month warranty. Upon arrival, Fin isolated the main water supply and drained down the system. He then proceeded to disconnect and decommission the ensuite shower wall top assembly before implementing a high-speed tungsten carbide drill bit to shave seats and flush out any debris in the lines.

In order to ensure long-lasting results, Fin replaced all o-rings, jumpers valves, and fibre washers while also relubricating the spindles. Once everything was back in place, he thoroughly tested and recommissioned the tapware which resulted in all leaks ceasing.

Please Note:

• A large crack was noted on one of the brass seats during inspection. We highly recommend replacing this tapware with something of ceramic disc style in order to avoid future issues.

Contact Us:

If you are facing any plumbing or electrical issues like Elizabeth did, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts is always ready to provide top-notch services at affordable prices.

Contact Details:

• Business Name: Reactive Plumbing & Electrical
• Website: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast
• Phone: 1300 725 385

We look forward to hearing from you and providing the best solutions for your plumbing and electrical needs.