Client Case Study: How Reactive Plumbing & Electrical Fixed Fin’s Bath Tapware in Burleigh Waters

Introduction:

Meet our client, Sarah from Burleigh Waters (4220). She recently noticed that her bath tapware was leaking and needed to be fixed as soon as possible. After searching online for a reliable plumbing service, she came across Reactive Plumbing & Electrical through their ad.

The Assigned Technician:

We assigned our top technician, Fin, to the job. With years of experience and expertise in handling various plumbing issues, we knew he would be the perfect fit for this task.

The Job Description & Solution:

Sarah explained to us that her bath tapware had been leaking for some time now and she wanted it fixed before it caused any further damage. Our team quickly isolated the main water supply and drained down the system. We then proceeded to disconnect and decommission the ensuite shower wall top assembly.

To fix the issue at hand, Fin used a high-speed tungsten carbide drill bit to shave off any rough edges on the seats of the tapware. He also flushed out all lines thoroughly before replacing o-rings, jumpers valves, and fibre washers. The spindles were relubricated before reinstating them back into place.

After completing all necessary repairs, we tested and recommissioned Sarah’s tapware with no leaks detected. However, during our inspection process, we did notice a large crack in one of the brass seats which could potentially cause future problems. We advised Sarah to consider replacing her current tapware with something more durable like ceramic disc style taps.

Contact Us:

If you’re facing any plumbing issues, don’t hesitate to give us a call. Our team of experts is always ready to provide top-notch services and solutions for all your plumbing needs.