Client Case Study: How Nathan from Burleigh Waters Found Us for Leak Detection
Introduction:
Meet Sarah, a homeowner in the beautiful suburb of Burleigh Waters (4220). She recently noticed an increase in her water bill and suspected there might be a leak somewhere in her home. After doing some research online, she came across Reactive Plumbing & Electrical through their ad on Google.
The Assigned Technician:
Nathan, one of our experienced service technicians, was assigned to the job due to his expertise in leak detection. With years of experience under his belt and extensive knowledge about plumbing regulations, we knew he was the perfect fit for this job.
The Job Description & Solution:
Sarah explained to Nathan that she suspected a leak in her domestic cold water supply line. To confirm this, Nathan conducted nitrogen induction into the line and successfully located the concealed leak at its source. He also discovered that it had gone undetected by eye.
To fix the issue, Nathan isolated the main water supply and drained down the system before digging a hole to expose the burst main. He then used appropriate fittings to repair it according to current municipal and national regulations. Before concealing everything back up again, he conducted a pressure test to ensure no other leaks existed within the main water supply.
In addition to repairing the burst pipe, Nathan also installed a pressure regulating device in front of Sarah’s meter as per Australian standards. This would regulate any fluctuations in pressure and reduce general wear on her plumbing system.
Contact Reactive Plumbing & Electrical Today!
If you suspect a leak or need any other plumbing services done right away like Sarah did,
contact us today at Reactive Plumbing & Electrical or give us a call at 1300 725 385. Our team of experts is always ready to help with any plumbing needs you may have. Plus, don’t forget to check out the Gold Coast City Council’s water rebate program for potential savings on your next plumbing repair!
